
Windie's Shop Associate
We're seeking someone with a high level of energy and accountability, a magnetic presence, a love of all things events, CPG, and hosting, and a strong interest in retail.
We are looking for an individual with prior retail experience, excellent sales skills, and a vibrant personality, and exceptional people skills. The ideal candidate will showcase a positive attitude, thorough product knowledge, and a commitment to delivering approachable and authentic yet professional, authentic, and engaging customer service.
This is an exciting opportunity to join a growing new business with ambitious expansion goals, where your contributions can make a meaningful impact and grow alongside the brand.
Location: Windie’s | 80 High Street, Westerly
Schedule: This role offers a flexible schedule with 10–15 hours per week during the off-season and the opportunity to increase to 25–30 hours per week during the summer and holiday seasons.
Responsibilities:
Deliver exceptional customer experiences by engaging authentically, building rapport, and creating a welcoming environment that reflects the Windie’s brand
Provide friendly, elevated service using strong communication skills and expert product knowledge to connect with customers and drive sales.
Accurately process sales transactions on Shopify, ensuring items are carefully packed to match Windie’s attention to detail and care.
Assist with inventory management, including receiving new shipments, organizing stock, and ensuring back-of-house operations run smoothly.
Handle customer inquiries in person, through social media, and via email with professionalism and enthusiasm, offering expert guidance and product recommendations.
Monitor and fulfill e-commerce sales, packing online orders with precision and shipping them promptly.
Occasionally monitor and engage with social media accounts by responding to comments, messages, and tags to maintain a strong and authentic online presence for Windie’s.
Maintain the shop’s clean, organized, and visually appealing appearance by merchandising displays, restocking items, and performing light cleaning tasks (dusting, vacuuming, etc.).
Assist with the execution of workshops and events, providing exceptional support to ensure a seamless and enjoyable experience for attendees and co-hosts.
Collaborate closely with the owner and team to contribute ideas, streamline operations, and support growth initiatives as Windie’s continues to grow.
To apply: send an email to hello@windieswesterly.com with the subject "Windie’s Shop Associate”! Please include your resume and a note that gives us a feel for your personality + why you think you'd be a good fit for Windie’s!