Description

5^th Course:

Running a Modern Hospitality Operation - Use tech and teamwork to amplify performance

• May 12, 2026 
• Time: 9:00 AM – 10:30 AM

• Location: Chelsea Groton, Community Meeting Space, 904 Pequannock Rd, Groton, CT 06340

Topics Covered:

• Practical, human-centered uses of data and AI in hospitality
• What to review daily/weekly/monthly (signal over noise)
• Marketing from the inside out: every manager as a brand ambassador
• Collaborations, community events, and loyalty flywheels that actually stick

Facilitator

Brian P. Connors, M.S., CHE, CSW — Principal Managing Partner, Connors Davis Hospitality; Managing Partner, Accelerating Leaders; Faculty, Salve Regina University. (Recognized among the “Most Influential Educators in Global Hospitality”; extensive consulting across cruise, hotels, and restaurants.)