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Mystic Hospitality Lab- Running a Modern Hospitality Organization- Use Tech and Teamwork to Amplify Performance

May 12, 2026 9:00 AM - 10:30 AM (EDT)

Description



5th Course:

Running a Modern Hospitality Operation - Use tech and teamwork to amplify performance

  • May 12, 2026 
  • Time: 9:00 AM – 10:30 AM
  • Location: Chelsea Groton, Community Meeting Space, 904 Pequannock Rd, Groton, CT 06340

Topics Covered:

  • Practical, human-centered uses of data and AI in hospitality
  • What to review daily/weekly/monthly (signal over noise)
  • Marketing from the inside out: every manager as a brand ambassador
  • Collaborations, community events, and loyalty flywheels that actually stick

Facilitator

Brian P. Connors, M.S., CHE, CSW — Principal Managing Partner, Connors Davis Hospitality; Managing Partner, Accelerating Leaders; Faculty, Salve Regina University. (Recognized among the “Most Influential Educators in Global Hospitality”; extensive consulting across cruise, hotels, and restaurants.)


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